Frequently asked questions

Registration

Yes, mykrone.blue is free to use for business customers. There are no fees for registration or regular use. Charges only apply if you order products or additional services via our connected shops.

mykrone.blue gives you central access to the digital KRONE world. The platform bundles a wide range of services and features that are continuously expanded – perfectly tailored to the needs of your business.

No, a prior business relationship with KRONE is not required. You only need a valid VAT ID to register, as mykrone.blue is available exclusively to business users.

The registration process only takes a few minutes. Afterwards, we will review your details – this may take up to three working days. During this period, you can already use mykrone.blue with limited access. Once your account is verified, you will receive a confirmation email.

Please use your business email address whenever possible. This is required for account verification to confirm that you are affiliated with the specified company. We advise against using general addresses such as info@company.com.

My Account

If you wish to delete your account, simply send us a short message via the contact form. Please note: Deleting your account will permanently remove all data, service access, and any vehicles linked to your profile. You will receive a confirmation email once the deletion is complete.

You can add trailers and swap bodies to your fleet using the “Add vehicles” function. Two options are available:
1. Manual import
Enter the technical identification number of the vehicle (e.g. WKESD000000001) or upload an Excel file with the numbers listed in separate rows. In the next step, you can choose to add the vehicle as verified or unverified.
Note: Verified addition is only possible for the owner or a person authorized by the owner.
2. KRONE inventory
This view shows you all vehicles purchased by your company from KRONE within the last seven years. You can easily add them to your fleet – either verified or unverified.

If you would like to include swap bodies or trailers from other manufacturers, please get in touch with us via the support form. We will create these vehicles in the system so that you will be able to use the full functionality of mykrone.blue with them in the future.